Privacy Policy

1. Who We Are and What This Policy Covers

All Beginner is a Forex trading education brand run by Muhammad Sufyan from Pakistan. This policy explains what personal information we receive, why we need it, who else may handle it, and what choices you have.

It covers the All Beginner website, the free Trading Tools, and our services: Online Mentorship, Private Sessions and Premium Signals. It also covers the ways we deal with you outside the website, which are WhatsApp, email, phone, Google Forms and our Discord community.

Two groups of people use All Beginner. Visitors only browse the website and use the free tools, and they do not need to give us any personal information. Applicants and customers choose to contact us, fill in an application and pay for a service. They share more information, so most of this policy is written for them.

This policy does not repeat our Terms of Service or Refund Policy. Prices, service rules, trading risk and refund rules are explained there.

2. Website, Cookies and Free Trading Tools

2.1 Browsing the website

You can read every page of the website without giving us your name, phone number, email address or trading history. We do not use website visits to identify individual visitors or to build profiles of them.

Like any website, the services that deliver this site to your device can handle standard technical details, such as your IP address and the type of browser or device you use. We may also look at general, combined visit statistics, for example which pages are read most. We do not use advertising trackers or advertising cookies, and the website's own code does not set cookies.

2.2 Free Trading Tools

The free tools need no account, login or payment. What you type in, the options you choose, the answers you give and the results you see are all processed in your own browser. They are not sent to an All Beginner application or customer-data server, so we cannot see them.

2.3 Browser storage

To remember a few things for your next visit, the website can keep small pieces of information in your browser's storage on your own device. These are your light or dark theme choice, the time zone you pick for the market clock, and the checklist rules you choose to save in the Trade Checklist. Nothing is saved for the checklist unless you press Save Checklist, and only the rules are saved, never your ticks or answers.

This information stays on your device and is not sent to us. If other people use the same browser profile, they may be able to see your saved checklist rules, so please keep private details out of them. Clearing the website data in your browser settings removes everything saved this way.

3. Information You Provide and How We Receive It

Most of the information we hold comes directly from you. You decide what to share, and not every step below applies to everyone.

3.1 Contacting us

People who are interested in a service usually start on our Contact page, which lists email, WhatsApp and phone. The page has no form, so nothing you type there is sent to us. When you choose one of those options, you leave the website and use WhatsApp, your email app or your phone. We then receive your message or call, along with whatever the service shows us, such as your phone number or email address. If you arrive from a service button on the website, the ready-written message or email subject may name that service.

3.2 Application form

After you contact us, we send you a link to an application form on Google Forms. Filling it in is voluntary. The form asks for your name, contact details and country, your trading experience, what you have already learned about trading, and what kind of guidance or service you are looking for. Your answers are saved in the form and in a linked Google Sheet.

Muhammad Sufyan, the owner, reviews each application personally to understand your background and needs and to see whether a service suits you. No other team member currently reviews applications.

If an application is not approved, we do not delete it automatically. We keep it so that we can tell when the same person applies again. You can ask us to remove it (see section 8).

3.3 While you use a service

During a service you may choose to share things like trading questions, charts, screenshots or trading plans so that we can help you. This is optional, so share only what you are comfortable with. Online Mentorship sessions are recorded, and section 7 explains how.

3.4 What we never ask for

We never ask for passwords of any kind (including online banking, broker, trading account or exchange logins), PINs or one-time codes, crypto wallet private keys, or wallet seed phrases. Please do not send them to us.

4. Payments and Transaction Records

We share payment options only after your application has been reviewed. The accepted methods are bank transfer and crypto. The payment rules themselves are in the Payments section of our Terms of Service.

4.1 Payment verification

To confirm that a payment has arrived, we may need details such as a transaction reference, proof of transfer or another confirmation. You can send these through the relevant Google Form or, when needed, through WhatsApp or email. We use them to check the payment, confirm your purchase, deliver the service and keep proper financial records.

Your bank handles bank transfers under its own rules. Crypto transactions are processed by blockchain networks and related services, and transactions on a public blockchain can be seen by anyone. Neither we nor anyone else can remove them later.

4.2 Refund requests

If you ask for a refund, we send you the Refund Request Form on WhatsApp or by email. It is a Google Form, and your answers are saved in the form and in a linked Google Sheet. The Refund Policy lists what the form may ask for and explains how refunds work. This policy only covers how the information is handled.

We keep refund and payment records for the reasons given in section 7, and they are not removed just because you ask us to delete your personal information (see section 8).

5. How We Use Your Information

We use personal information only to run All Beginner. In practice that means we use it to:

• reply to your messages and calls
• review your application and understand your trading experience and needs
• decide whether a service is suitable for you
• verify payments and confirm purchases
• provide the service you bought, including class and session information
• give you customer support
• handle refund requests
• keep application, payment and refund records
• prevent fraud and meet legal requirements

We contact you about your enquiry, application, purchase, payment, service, support or a necessary update. These messages are part of the service. We do not send promotional campaigns or unsolicited marketing offers by email, WhatsApp or Discord.

6. Sharing and Third-Party Services

We do not sell your personal information. We pass it on or keep it with other services only where that is needed to run All Beginner, to follow the law, or to protect against fraud and abuse. Those services are run by other companies and handle information under their own terms and privacy practices. The ones that matter for our work are:

• Google Forms and Google Sheets for applications and refund requests.
• WhatsApp for one-to-one communication and support.
• Email and telephone providers for correspondence and calls.
• Banks and payment-related services for bank transfers.
• Crypto networks and blockchain services for crypto payments.
• Online meeting platforms for live classes, which are usually held on Google Meet and sometimes on Zoom or a similar platform.
• YouTube and Google Drive, which may be used to store Online Mentorship recordings.
• Discord for our public community.

6.1 WhatsApp

You talk to us one to one on WhatsApp. We do not add paid customers to a shared WhatsApp group.

6.2 Discord

Our Discord is a public community. Free and paid users can join it on their own, and we do not place paid customers in a separate private Discord group. Your username and the messages you post there can be seen by other members, so please do not share personal or financial details in the community.

6.3 Other websites and social platforms

The website links to our social media pages and other outside platforms. Once you leave our website or interact with one of those platforms, its own terms and privacy practices apply, not this policy. We encourage you to read them.

7. Recordings, Storage, Retention and Security

7.1 Online Mentorship recordings

Online Mentorship sessions are recorded. Private Sessions and Premium Signals are not recorded.

A recording captures what can be seen or heard during the session. That can include the teacher's voice, your voice and your questions, your shared screen, and your webcam image or video if it appears on the recorded screen.

Each student receives only the recordings of their own mentorship sessions, and we do not give one student's recordings to another. Depending on the recording, it may be kept on the owner's computer, on YouTube or in Google Drive. The Terms of Service explain how access to recordings works as part of the service.

We tell you about the recording when you first contact us and again in the application form. If you have a concern about a recording, please contact us.

7.2 Where your information is kept

• Application responses: Google Forms and the linked Google Sheet.
• Refund responses: Google Forms and the linked Google Sheet.
• WhatsApp conversations: the relevant WhatsApp account.
• Email correspondence: the relevant email account.
• Discord messages: the relevant Discord account and the public community.
• Mentorship recordings: the owner's computer, YouTube or Google Drive, as applicable.

We do not keep a separate customer database or customer-notes system. The linked Google Sheets hold the form responses.

7.3 How long we keep information

We do not have a fixed retention schedule, and we do not promise a set number of days or years. Information stays for as long as there is a genuine reason to keep it. For example, we may keep it to deal with your enquiry or provide a service, to spot a returning applicant, or to keep payment and refund records for payment history, disputes, financial and business record-keeping and legal requirements. When a reason no longer applies, the information may be deleted or no longer actively kept, subject to technical and legal limits.

7.4 Security

We take reasonable care with the information we hold, and only the owner reviews applications. No way of storing or sending information over the internet is completely safe, including email, messaging apps, online forms and blockchain networks. We cannot guarantee absolute security.

8. Privacy Requests and Your Choices

If you want to ask about your information, contact us at the support email below or through the Contact page. You can ask us to correct details that are wrong, to tell you what personal details you have given us, or to remove information where that is possible.

8.1 Application records

You can ask us to remove your application information. Where appropriate, we can remove it from the form response and the linked Google Sheet, unless we have a legitimate reason to keep it as a record.

8.2 Payment and refund records

We keep payment and refund records for financial and business record-keeping, payment history, disputes and legal requirements. We do not delete them simply because we receive an ordinary request to delete personal information.

8.3 What we cannot remove

We cannot promise to delete copies that are outside our control. This includes backups held by other companies, messages on other people's devices, public posts in our Discord community and transactions on a public blockchain.

8.4 Your other choices

Sharing information with us is voluntary. If you do not share what we need to review an application or verify a payment, we may not be able to offer you a paid service. You can also stop contacting us at any time, and you can clear your browser storage whenever you like (see section 2).

9. Age Restrictions

Our paid services are intended for people aged 18 or older. We do not knowingly offer paid services to anyone under 18. If we find that information about a minor has been given in connection with a paid service, we may take reasonable steps to deal with the situation.

10. Policy Changes and Contact

We may update this policy when our website, services, payment methods or practices change, or when legal requirements change. When we make a material update, we will change the "Last updated" date at the top of this page. Please check back from time to time.

For privacy questions or requests, you can reach us at:

• Support Email: support@allbeginner.com
• General inquiries: info@allbeginner.com
• WhatsApp / Phone: +92 329 4163693

Or visit our Contact page.